Note that one megabyte is approximately one thousand kilobytes. I don't expect most people to know this...unless they're oh, I dunno, selling you something by the kilobyte.
Me: WTF, I got charged $14.76 for 492 KB of data on my phone. That's 3 cents per kilobyte. The current data plans on your web site say it's 3 cents per megabyte.
Roger: Uhh. Yeah. I can't see the web site right now. For as long as I've known it's been 5 cents per kilobyte.
Me: I'm looking at the web site right now. [Reading] "Additional data...3 cents per megabyte."
Roger: Ok, but uh, on your plan, it's 3 cents per kilobyte.
Me: So on my plan, it's ONE THOUSAND times more expensive than the other plans? Isn't that a bit ridiculous?
Roger: Uh, yeah, I'll refund that charge for you, but you'll be charged 3 cents per kilobyte in the future.
Me: Ok thanks. But maybe I should either get another plan or disable the internet so I don't get charged $15.00 per click.
Roger: I will go ahead and disable the internet on your phone.
Me: No, no, don't do that yet, because I still have a data plan I'm paying for. What other plans do you have? [i.e., I am trying to give you an opportunity to sell me something]
Roger: There's a plan for $6.00 for 400 KB.
Me: How much if I go over 400 KB?
Roger: It's $10.00 per MB.
Me: Ah, so that's three times cheaper than what I have now.
Roger: No it would still be 5 cents per KB.
Me: That's more than five times greater than $10.00 per MB.
Me: Uh, I think I'll just keep my current data plan for now and go see what other options exist.
I probably should have been more specific and replaced "other options" with "Bell." Maybe they can make the following important distinctions: 3 vs. 5; KB vs. MB; one versus one thousand.
Did I mention that Rogers has plans such that, if you go over your data allowance by pressing the wrong button, you pay ONE THOUSAND TIMES more than everyone else?
P.S. Happy April Fools!
APRIL FOOLS! I don't actually wish you a happy April Fools.
Clarification 04/02/09: The Rogers exchange actually happened. If it was an April Fools joke, I wasn't in on it.